Therma-Tru Warranty Information

Summary of Limited Warranty Periods for Products  

For Residential Warranty Holders Effective January 2014

Please read the entire Limited Warranty for the conditions and limitations that apply to this information. Commercial/Multi-Resident Warranty Holders are subject to different Warranty Coverage.

Summary of Limited Warranty Periods
See Notes (*) Fiberglass Steel
Door System* Classic-Craft, Fiber-Classic, Smooth-Star, Pulse Profiles,  Wood Edge,  Pulse Traditions, Wood Edge Therma-Tru Fire, Door (TR-12-24), Steel Edge
Warranty Period Lifetime 10 Years 5 Years 15 Years (10 Years within 5 miles of salt water)
Door a/k/a Door Slab and Panels -Applied or Inserted Yes Yes Yes Yes
Fire-Rated** Select Product Codes  (20-minute**) Select Product Codes  (20-minute**) Select Product Codes  (20-minute**) 90-minute**
Glass Lites - Clear, Low-E, Deco and lite Frames Glazing, seal, inernal insert placement, absence of permanent/material obstruction from moisture or dust formation in air space and applied wood grilles Yes Yes Yes (10 years) No
Hardware - Hinges Mechanical (excluding (i) installations within 5 miles of a body of salt water and (ii) the finish) Yes Yes Yes Yes
Lockset - Multi-Point Locking System Mechanical and locking mechanisms (excluding (i) installations within 5 miles of a body of salt water, (ii) the finish and (iii) multi-point locking systems installed in steel Products) Yes No  No No
Corner Seal Pad - (excluding normal wear and tear) Yes Yes Yes Yes
Sills Yes Yes Yes Yes
Door Bottom Sweep (Gasket) and Weather strip (excluding normal wear and tear) Yes Yes Yes Yes
Rain guard/ Rain deflector - (Optional) Yes Yes Yes Yes
Aluminum or Stainable Astragal - (Optional) Yes Yes Yes Yes
Frames - Rot-resistant and sourced from Therma-Tru Yes Yes Yes Yes
Frames and Framin Components - of any type that are not sourced from Thera-Tru (see sections 2(a), 10th bullet) No No No No
Tru-Defense Door System eligibility and Warranty Rider ***

*A Door and a Door System are not the same. A Door System is assembled by a person  (for example, your builder, contractor dealer, or distributor) who sources and combines various separate components, including the Door Slab, into an entry system. If your door system is assembled using all genuine Therma-Tru Parts, then you will get the full benefit of a Therma-Tru Door System limited warranty.

**A 20-minutes Fire-Rated door must be permanently labeled with a fire door verification label to signify that the products is qualified as Fire-Rated. To determine if an eligible door has been machined and is certified for use as a fire door, an official fire door certification label will usually be between the top and middle hinge, on the hinge side edge of the door slab. If the fire door certification label is missing or has been removed, a Fire-Rated door may retain its fire rating if it is field labeled by the certification entity that originally certified the door (usually Warnock Hersey Intertek or Underwriter Laboratories). A Therma-Tru Fire Door (TR12-24) Steel Edge must be installed with a Therma-Tru Adjusta-Fit 2 frame with a lock bore sleeve, and a smock and draft intumescent seal to achieve a 90-minute or 60-minute positive pressure rating.

***Tru-Defense Fiberglass Door System: A Therma-Tru Giverglass door system may qualify for supplemental reimbursement under the Tru-Defense Door System Warranty Rider that provides for additional payment to the Warranty Holder of up to a maximum of $2,000 reimbursement if water infiltrates under a properly assembled, installed and maintained fiberglass door system that meets the additional provisions stated in the Tru-Defense Door System Warranty Rider. A copy of the Tru-Defense Door Sysem Warranty Rider for Giverglass Door Systems is available for Therma-Tru orp., 1750 Indian Wood Circle, Maumee, Ohio 43537, at 800-537-5322 or at www.thermatru.com, or from the builder, dealer, or contract who installed or sold the product.

Warranty Periods

Product Warranty Holder Classification
Residential  Commercial/Multi-Resident
Fiberglass: Classic-Craft Doors Fiber-Classic Doors

Smooth-Star Doors

Pulse Doors

Lifetime1 3 Years3
Steel: Profiles (Wood Edge Doors) Pulse (Wood Edge Doors) 10 Years2 1 Year3
Steel: Traditions (Wood Edge Doors) 5 Years2 1 Year3
Steel: Therma-Tru Fire Door (TR12-24) Steel Edge Doors 15 Years2 (10 Years within 5 miles of salt water) 1 Year3

Warranty Period

1 Time is measured from the date the product was originally purchased from an authorized dealer and continuing for as long as the original Residential Warranty Holder owns and resides in the premises in which the products was installed (Lifetime Limited Warranty), unless a shorter duration is expressly stated for the product component. Not transferable. 

2 Time is measured from the date the product was originally purchased from an authorized dealer and continuing for the stated duration period as long as the original Residential Warranty Holder owns and resides in the premises in which the product was installed during that entire duration period. Not transferable. 

3 Time is measured from when the product was shipped from Therma-Tru or an authorize dealer, whichever is earlier. Transferable to the successor Commercial/Multi-Resident Warranty Holder during and for the balance of the original Commercial/Multi-Resident Warranty Period.

For more information please visit www.thermatru.com or call 800-537-5322

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